Dear iTunes Staff:
This is just an annoyance really. I enjoy Ping, I really do. It offers a great way to discover and purchase the music I love, but you really need to start taking into consideration the its usability. I know, because what I do for a living it makes me extra annoyed, but I think my suggestions will really help the overall experience.
Let’s be real for a moment. Ping is engineered to sell music, there is no two ways about it. There is nothing inherently wrong with that, but—and counter to my interpretation of the brand—it unfortunately lacks consideration for your customers/users. I feel it deep down in my bones every time I use it. So here are some useful suggestions for you and the team.
- I cannot share unless I am sharing something you are selling. That sucks. I am sure 90% of what I would share on Ping would serve that purpose, but I just want to share my passion (which you are apart of btw). Please let me talk in Ping, don’t make me hide it under your commerce.
- Connecticut has become a problem. It is a fine part of the country, and the people who share real interests from that state should be saddened about the spam that claims it as a point of origin.
What I am geting at is there are a bunch of profiles that follow me (and I follow back because that is how I roll), who like this god-awful electronica WAYYYYY toooo much for my taste. I mean a TON! I am no spring chicken. I get it. Some person wants me to think I am missing out on the next Chumbawumba. So I do a little investigation.
I notice they are are all from CT and like the same horrible music. So I decide to unfollow. I click on their profile and there is no unfollow button. WTF! You mean I have to go through all my 400 followers and delete all the Connecticutians? BS! Aweful. You need to fix this. I want no part of their electronic pop ;)
- You want to make money? Let me make playlists for my friends and allow me to post it on their profile! I know I can gift playlist etc. But that is lame and thoughtless. Who knows if they truly like it anyway. This one would be extra special and nice…and make you money.
- Open up. Just a little. I know you guys and gals are protective, but you—yes you Apple—are part of my life. I want to share that as much as possible. You make is so damn hard.
Cheers. And here is to Apple, iTunes, and the new and easier Ping.